Explore our FAQ to learn more about building your dream home, warranty coverage, maintenance tips, and more.
Building a custom home is an exciting journey, but it’s natural to have questions along the way. That’s why we’ve compiled answers to the most frequently asked questions from our clients.
Whether you’re curious about timelines, design changes, warranty claims, or maintaining your new home, this page has the information you need. If you don’t see your question listed, feel free to contact us—we’re always here to help.
Each home is unique, and timelines depend on its specific features and requirements. Our quickest build was 8 months. Our more complex builds take up to 14 months. Timelines begin at the framing stage, but permit processing timelines vary by community and can impact the overall schedule.
You’re welcome to drop by and see the progress, but on-site safety and labor regulations must be followed. Conversations with trades should be minimal, and any inquiries should be directed to the site manager. We also schedule walkthrough meetings at key stages to finalize decisions and address concerns.
We highly recommend using our trusted trades. Our system is refined with professionals who understand our process and work well together, ensuring efficiency and quality. If you prefer to bring in your own trade, we can accommodate, but it may require adjustments to timelines and processes. Meet our team here.
Yes, we can assist with the permit process. As the homeowner, you can submit the permits yourself, or we can handle it on your behalf with a letter of authorization and a small fee. Our team is here to guide you through the necessary documents and requirements.
Our comprehensive warranty includes coverage for structural elements, key systems (e.g., plumbing, HVAC, electrical), and finishes where applicable. For more details or to file a claim, visit our Warranty & Support page.
Filing a claim is simple. Contact our support team, and we’ll guide you through the process to resolve any concerns quickly and efficiently.
Post-construction support varies depending on the issue. Most minor touch-ups or repairs are addressed within a few weeks. We ensure clear communication and timely resolution for all support requests.
The process begins with an initial consultation where we discuss your vision, needs, and budget. From there, we handle the design, permitting, and construction stages to deliver a seamless experience. Learn more on Our Process page.
Changes can be accommodated but may impact timelines and budgets. It’s always best to finalize decisions during the design phase to minimize disruptions later on.
