The Right Questions Can Save You Time, Money, and Stress
Hiring a custom home builder in Burlington is one of the most important decisions you’ll make in the entire homebuilding journey. The builder you choose will shape everything—from your timeline and budget to the quality, functionality, and beauty of your future home.
But too often, homeowners focus only on price or surface-level details. They don’t know what to ask—and later realize they’ve hired a builder who lacks transparency, coordination, or the right experience for their project.
At Touchwood Builds, we encourage every homeowner to interview builders thoroughly before signing a contract. It’s not just about finding someone who can build a house—it’s about finding a builder who can bring your specific vision to life, handle challenges with grace, and keep the entire experience stress-free.
This guide walks you through the 10 essential questions you should ask any Burlington custom home builder. These are the questions we love getting from informed clients—and the ones that reveal the difference between average and exceptional.
The Top 10 Questions to Ask Before Hiring a Burlington Custom Home Builder
Whether you’re building your first home or your forever home, these questions will help you compare builders, uncover red flags, and make a confident, informed decision.
1. How many custom homes have you built in Burlington?
2. Can I see your portfolio of completed homes?
- A range of styles and sizes
- Consistency in craftsmanship
- Custom details—not cookie-cutter plans
3. What’s included in your estimate—and what’s not?
- Site prep
- Permits
- Materials and finishes
- Allowances and upgrades
🛑 Watch for vague or bundled estimates. You want a builder who is transparent and upfront about potential extras.
4. How do you manage budgeting throughout the project?
- How often will you review the budget?
- How are change orders handled?
- What’s the protocol if costs shift mid-project?
At Touchwood Builds, we track costs in real time and review every milestone with our clients to keep surprises at a minimum.
5. Who will be managing my project—and how often will I hear from them?
- Will you have a dedicated project manager?
- How often will you get updates?
- Do you get access to a project dashboard or schedule?
6. How long will the project take—and what can affect the timeline?
Builders should provide a realistic timeline and be able to explain:
- The impact of weather, materials, and trades
- How delays are handled
- When you’ll know your official move-in date
🗓 At Touchwood, we offer a structured 4-phase system that keeps builds efficient and predictable.
7. What is your process for selecting materials and finishes?
- Will I work with a designer?
- How do selections get organized and approved?
- Do you offer showrooms or samples?
Look for a builder who blends creative freedom with guidance, so you don’t feel overwhelmed or unsupported.
8. What kind of warranty and aftercare do you offer?
- Structural warranty
- Mechanical systems
- Cosmetic defects
- Post-move-in touch-ups
9. Can I speak with recent clients or visit an active build?
Reviews are great—but firsthand conversations are better. A confident builder should be proud to connect you with past clients or invite you to see a project in progress.
🎤 Ask former clients:
- Was the process clear and smooth?
- Did the builder stay on budget and on time?
- How do they feel about the home now?
10. Why should I choose your company over other Burlington custom home builders?
This is your final filter. Pay attention to how clearly, confidently, and passionately the builder answers. Their response will tell you more than a brochure ever could.
🧠 At Touchwood Builds, we believe our transparency, craftsmanship, and client-first process speak for themselves—but we’re always happy to show you exactly how we work.
Final Thoughts: Ask Smart, Build with Confidence
Choosing a Burlington custom home builder isn’t just about finding someone who can pour a foundation and frame a roof. It’s about choosing a team that will walk with you from first sketch to final walkthrough—with clarity, integrity, and craftsmanship that shows in every corner of your home.
By asking the right questions, you uncover what truly matters:
- How the builder communicates
- How they manage your investment
- How well they understand your lifestyle and goals
👋 Let’s Answer Your Questions—Together
Thinking of building in Burlington? Let’s talk. We’ll walk you through our process, review your ideas, and help you understand what’s possible based on your vision and your lot.
📞 Schedule your custom home consultation today—no pressure, just expert insight from a team that’s proud to build beautifully.
